Subgroup (321) - 2026-Q1
The workforce of Receptionists, Workers who Provide Information and Telephonists during first quarter of 2026 was 444k people, whose salary averaged $7.03k MX working around 40.5 hours per week.
The average age of Receptionists, Workers who Provide Information and Telephonists was 35.6 years. The workforce was distributed in 29% men with an average salary of $6.95k MX and, 71% women with average salary of $7.07k MX.
The best average salaries received by Receptionists, Workers who Provide Information and Telephonists were in Baja California Sur ($12.2k MX), Chihuahua ($10.3k MX), and Tamaulipas ($10.3k MX) while the workforce was larger in Ciudad de México (76.8k), Estado de México (48.4k), and Nuevo León (38k).
In terms of industries, the best average salaries were in Credit Unions and Saving Institutions ($16k MX), Building Installations and Equipmen ($14.9k MX), and Building Installations and Equipment ($14.9k MX), while the workforce was concentrated on Business Administration Services (132k), Medical Doctors Offices (91.9k), and Amusement Parks and Arcades (41.6k).
76.9% of the total informal workers correspond to women with an average salary of $5.52k MX and 23.1% to men with an average salary of $5.27k MX.
At the level of states, Oaxaca had the highest percentage of informal workers with 72.1% corresponding to 4.83k from 6.7k workers, while the state with the lowest percentage of informal workers was Baja California Sur with a 3.62% corresponding to 224 from 6.18k workers.
At first quarter of 2026, the people who worked as Receptionists, Workers who Provide Information and Telephonists were 444k being a 12.4% lower than the fourth quarter of 2025. (507k).
In the same period, an average salary of $7.03k MX was observed, registering an increase of 16.3%, compared to the fourth quarter of 2025 ($6.05k MX).
The states with the highest number of Receptionists, Workers who Provide Information and Telephonists during the first quarter of 2026 were Ciudad de México (76.8k), Estado de México (48.4k), and Nuevo León (38k)
Comparing the first quarter of 2021 and the first quarter of 2026, the main positive variations occurred in Baja California and Guanajuato with an increase of 6.84k (31.6%) and 4.12k (38.9%), respectively. On the other hand, the negative variations were accentuated in Estado de México and Jalisco with a decrease of 40.3k (45.4%) and 15.4k (38.8%), respectively.
The states with the best average salaries for Receptionists, Workers who Provide Information and Telephonists during first quarter of 2026 were Baja California Sur ($12.2k MX), Chihuahua ($10.3k MX), and Tamaulipas ($10.3k MX)
Comparing the first quarter of 2021 and the first quarter of 2026, the positive salary growth was higher in Sinaloa and Veracruz de Ignacio de la Llave with an increase of $3.47k MX (56.3%) and $3.33k MX (99.2%), respectively. Por otro lado, las variaciones salariales negativas se acentuaron en Sonora and Querétaro with a decrease of $2.41k MX (20.5%) and $1.69k MX (23.4%), respectively.
Average Age 2026-Q1
At first quarter of 2026, the male workforce in Receptionists, Workers who Provide Information and Telephonists represented the 29% of the employed population and women 71%. The male and female workforce was higher in the age group 25 to 34 years (48.7k men and 98.9k women).
The highest average salary was $9.25k MX received by women from 55 to 64 years, while the lowest average salary was $4.57k MX received by men from 15 to 24 years.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
Average Schooling in Years (2026-Q1)
During the first quarter of 2026, male and female workforce in Receptionists, Workers who Provide Information and Telephonists was concentrated in the educational segment with 10 to 12 years of schooling (57.3k men and 132k women).
The highest average salary was $8.61k MX received by men with 13 to 15 years of schooling, while the lowest average salary was $5.84k MX received by men with 10 to 12 years of schooling.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
The visualization shows the distribution of Receptionists, Workers who Provide Information and Telephonists in different industries and economic sectors.
At first quarter of 2026, the workforce was higher in Business Administration Services (23%), Medical Doctors Offices (16%), and Amusement Parks and Arcades (7.24%).
In the same period, the best average salaries were received in Credit Unions and Saving Institutions ($16k MX), Building Installations and Equipmen ($14.9k MX), and Building Installations and Equipment ($14.9k MX).
Labor Informality 2026-Q1
During the first quarter of 2026, the labor informality of Receptionists, Workers who Provide Information and Telephonists reached a 25.6%, which implied a decrease from 2.88 percentage points compared to the fourth quarter of 2025 (28.4%).
The labor informality of this occupation was lower than informality at the country level in 29.2 percentage points during the first quarter of 2026.
Greater Labor Informality: 72.1%, Oaxaca
Less Labor Informality: 3.62 %, Baja California Sur
At first quarter of 2026, the states with the highest rate of labor informality in Receptionists, Workers who Provide Information and Telephonists were Oaxaca (72.1%), Hidalgo (67.2%), and Chiapas (62.9%).
The states with the lowest informality rate were Querétaro (8.51%), Sonora (5.86%), and Baja California Sur (3.62%).
The workforce of Receptionists, Workers who Provide Information and Telephonists during the first quarter of 2026 was higher in the age group with 25 to 34 years concentrating 148k workers of which 77.7% corresponds to formal employment (115k) and 22.3% to informal employment (33k).
Regarding the schooling years, the workforce was higher in the range with 10 to 12 years of schooling concentrating 189k workers of which 74.7% corresponds to formal employment (141k) and 25.3% corresponds to informal employment (47.9k).