Subgroup (321) - 2025-Q1
The workforce of Receptionists, Workers who Provide Information and Telephonists during first quarter of 2025 was 447k people, whose salary averaged $5.43k MX working around 39.5 hours per week.
The average age of Receptionists, Workers who Provide Information and Telephonists was 36 years. The workforce was distributed in 30.2% men with an average salary of $5.66k MX and, 69.8% women with average salary of $5.33k MX.
The best average salaries received by Receptionists, Workers who Provide Information and Telephonists were in Chihuahua ($9.42k MX), Quintana Roo ($8.78k MX), and Durango ($7.64k MX) while the workforce was larger in Ciudad de México (73.8k), Estado de México (61.6k), and Jalisco (32.2k).
In terms of industries, the best average salaries were in Financial Institutions for Economic Developmen ($19.9k MX), Financial Institutions for Economic Development ($19.9k MX), and Repair and Maintenance of Automobiles and Trucks ($15.1k MX), while the workforce was concentrated on Business Administration Services (130k), Medical Doctors Offices (107k), and Legal Services (47.8k).
76.1% of the total informal workers correspond to women with an average salary of $4.08k MX and 23.9% to men with an average salary of $3.97k MX.
At the level of states, Zacatecas had the highest percentage of informal workers with 56.1% corresponding to 1.26k from 2.24k workers, while the state with the lowest percentage of informal workers was Sinaloa with a 7.52% corresponding to 980 from 13k workers.
At first quarter of 2025, the people who worked as Receptionists, Workers who Provide Information and Telephonists were 447k being a 7.07% lower than the fourth quarter of 2024. (481k).
In the same period, an average salary of $5.43k MX was observed, registering a drop of 2.22%, compared to the fourth quarter of 2024 ($5.55k MX).
The states with the highest number of Receptionists, Workers who Provide Information and Telephonists during the first quarter of 2025 were Ciudad de México (73.8k), Estado de México (61.6k), and Jalisco (32.2k)
Comparing the first quarter of 2021 and the first quarter of 2025, the main positive variations occurred in Estado de México and Veracruz de Ignacio de la Llave with an increase of 9.19k (17.5%) and 3.87k (27.8%), respectively. On the other hand, the negative variations were accentuated in Ciudad de México and Guanajuato with a decrease of 20.1k (21.4%) and 7.25k (38.9%), respectively.
The states with the best average salaries for Receptionists, Workers who Provide Information and Telephonists during first quarter of 2025 were Chihuahua ($9.42k MX), Quintana Roo ($8.78k MX), and Durango ($7.64k MX)
Comparing the first quarter of 2021 and the first quarter of 2025, the positive salary growth was higher in Guerrero and Chihuahua with an increase of $2.4k MX (53.5%) and $1.82k MX (24%), respectively. Por otro lado, las variaciones salariales negativas se acentuaron en Oaxaca and Baja California Sur with a decrease of $3.66k MX (61.6%) and $2.84k MX (31.8%), respectively.
Average Age 2025-Q1
At first quarter of 2025, the male workforce in Receptionists, Workers who Provide Information and Telephonists represented the 30.2% of the employed population and women 69.8%. The male and female workforce was higher in the age group 25 to 34 years (50.7k men and 107k women).
The highest average salary was $6.98k MX received by men from 35 to 44 years, while the lowest average salary was $3.4k MX received by women from 55 to 64 years.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
Average Schooling in Years (2025-Q1)
During the first quarter of 2025, male and female workforce in Receptionists, Workers who Provide Information and Telephonists was concentrated in the educational segment with 10 to 12 years of schooling (52.7k men and 128k women).
The highest average salary was $7.34k MX received by men with 7 to 9 years of schooling, while the lowest average salary was $3.53k MX received by men with 13 to 15 years of schooling.
* The data regarding salaries have low statistical precision so it should not be used as conclusions.
The visualization shows the distribution of Receptionists, Workers who Provide Information and Telephonists in different industries and economic sectors.
At first quarter of 2025, the workforce was higher in Business Administration Services (21.9%), Medical Doctors Offices (17.9%), and Legal Services (8.03%).
In the same period, the best average salaries were received in Financial Institutions for Economic Developmen ($19.9k MX), Financial Institutions for Economic Development ($19.9k MX), and Repair and Maintenance of Automobiles and Trucks ($15.1k MX).
Labor Informality 2025-Q1
During the first quarter of 2025, the labor informality of Receptionists, Workers who Provide Information and Telephonists reached a 26.8%, which implied an increase from 1.44 percentage points compared to the fourth quarter of 2024 (25.3%).
The labor informality of this occupation was lower than informality at the country level in 27.5 percentage points during the first quarter of 2025.
At first quarter of 2025, the states with the highest rate of labor informality in Receptionists, Workers who Provide Information and Telephonists were Zacatecas (56.1%), Tabasco (54.4%), and Chiapas (54.3%).
The states with the lowest informality rate were Baja California Sur (9.49%), Quintana Roo (8.9%), and Sinaloa (7.52%).
The workforce of Receptionists, Workers who Provide Information and Telephonists during the first quarter of 2025 was higher in the age group with 25 to 34 years concentrating 158k workers of which 75.3% corresponds to formal employment (119k) and 24.7% to informal employment (39.1k).
Regarding the schooling years, the workforce was higher in the range with 10 to 12 years of schooling concentrating 181k workers of which 71.5% corresponds to formal employment (129k) and 28.5% corresponds to informal employment (51.6k).